PC2Paper News - FAQ

Tracking Numbers and Tracked Mail Options

Karen Nutton — Thu, 08 Oct 2015 09:22:04 GMT

One of our most frequently asked questions is customers requesting tracking numbers for sent items.

How do I include my letter head and signature in my letters?

Rob Forber — Tue, 20 May 2014 21:03:30 GMT

PC2Paper enables you to send letters in several ways via our system

Uploading a PDF of your finished document which you can create directly from applications such as MS Word.
Using the PC2Paper Printer enables you to write your letter in any application on your computer and print it directly from your machine to us as a letter.
Write your letter online and if you choose to attach PDF's as part of your letter

The following example will show you how to do this using our online editor and how you can re-use the same letter over and over again after setting up a saved letter as a template.

Step 1 - Write your letter

Log into your PC2Paper account and click on the Write a Letter link and select the insert template link (shown in the link below)

Step 2 - Select a template

In the dialogue that appears select a template, in the image below we are selecting the standard letter with letter head

Step 3 - Upload images of your letter head and signature

Highlight the text "Your company letter head here" then click on the images button (shown in the image below).

In the dialogue that appears upload images of your letter head and signature using the "Upload Image" section shown in the image below (you can read more about inserting images into your document here). Then click on the image of your letter head you uploaded and click on OK.

Clicking OK your letter should look similar to the image below

Step 4 - Insert your signature

Inserting your signature is exactly the same process. Scroll down your letter to where you wish to insert your signature and click the insert image icon and then select an image of your signature to upload.

Step 5 - Preview your document

Preview your document to ensure it looks correct by clicking on the preview button found at the very top or bottom of the page. It should look similar to the preview below.

Step 6 - Save your letter for later

You can now save your letter and create a copy of it each time you wish to send a new letter. To do this close the preview, click save and then select "close & exit". On the page that appears select the "Items Saved" tab (as shown below). Click on the "copy as a new letter" icon next to your letter each time you wish to send a new letter with your letter head and signature.

Sending Mail Merged letters with PC2Paper

Rob Forber — Wed, 07 Aug 2013 21:07:34 GMT

One query we often get from our customers, is why can't they send a personalised mailshot. It often surprises us because this functionality has existed on PC2Paper for nearly 10 years. We suddenly realised that maybe we're just not that good at advertising the features available on our service so will be starting a series of blog articles to highlight some of them. The first being how to do a mail merge with our service.

This tutorial will show you how to send the same letter to multiple recipients, personalising each one with the recipients name and address using our mailshot letter writing interface and a spread sheet of your recipients details. You will write your letter online using our letter writing interface and can attach as many PDF's as you wish to the letter.

Before you continue with this tutorial, ensure you are logged into your PC2Paper Account in order for the links below to work.

Step 1 - Create a new Address List/Book

You can create a new Address List from the My Address Book section of the site click here to do so (will open in new window). You can also manually navigate here from the website by clicking on the "My Address book" option from with the PC2Paper Website.

Step 2 - Upload your address list

You can do this from the My Address Book section of the site. To upload your address book click on the "Upload your address book" tab or go to the following link upload my address book (will open in new window) and follow the steps on the page.

Step 3 - Name your mailshot

If you haven't already done so go to the mailshot writing interface, you can go to it directly by clicking here or by clicking on the write letter option from within the PC2Paper website.

Give your mailshot a name.

Step 4 - Choose you address list

Click the "Add Address" button and select the address list/book you uploaded in step 2 above. Select the recipients, you can select multiple by selecting the first item and then holding down the shift key as you select the last item. After selecting your recipients select the "Add recipient" button and then the OK button. You can also add more addresses manually at this stage.

Step 5 - Create your letter

In this example we are using a template to create the letter. You do not need to use a template you can create your own letter from scratch.

Step 5a

Click on the "Write letter" dialogue.

Step 5b - Template

Choose a template by clicking on the template icon (indicated in the image below).

Step 6 - Your Letter

<& are placeholders for the various details of your recipients. To see what the letter will look like when sent to us press the "Preview" button at the top or bottom of the write letter page. You can insert further mail merge fields using the floating Field dialogue box shown below.
After selecting a template you should see something similar to the image below. The odd looking characters that begin with

Step 7 - Preview

You should now be able to see previews of your mailshot by clicking on the Preview button located at the top or bottom of the write letter page. Using the arrows shown below you can scroll through a preview of how your letter will look to each recipient. When you are happy with your preview, close the preview click on the Send button (at the top of the page) to see how much it will cost, select postage options and send your letter to us for printing and posting.

Step 8 - Attach PDF's (optional)

Don't forget you can also attach PDFs to your letter by clicking on the "PDF Attachments" tab.

Step 9 - Insert your signature or an image (optional)

To personalise your letter further you can also insert an uploaded image of your signature find out how.

You Can Now Send PDF's as letters from the iPhone/iPad version of our site

Karen Nutton — Fri, 25 May 2012 15:39:29 GMT

We've just added a new section to the iPhone/iPad version of our site which enables you to send PDF's

iPhone Friendly Version of the Site

Karen Nutton — Mon, 21 Nov 2011 12:25:27 GMT

For almost a year now PC2Paper have had an iPhone and iPad friendly

Adding Your Default Sender Address

Karen Nutton — Thu, 20 Oct 2011 20:28:10 GMT

We have recently received a number of requests from customers who would like to add a default sender address to their letters rather than having to type this in every time.

Delays to Paypal Top-ups

Karen Nutton — Tue, 06 Jul 2010 06:43:15 GMT

We are currently experiencing some delays with PayPal's servers contacting our own causing a delay to some PayPal top ups. We are currently working with PayPal to resolve this issue and hope it will be resolved shortly. Any customers who experience this issue in the meantime should contact us at the following link.

FAQ: Which Paper is Best for my Photographs?

Karen Nutton — Tue, 14 Apr 2009 10:03:57 GMT

We get this question daily from people who want to make sure their photographs print correctly

FAQ: What is a PC2Paper Real Letterbox

Karen Nutton — Wed, 08 Apr 2009 11:43:43 GMT

A PC2Paper real letterbox is as the name suggests a real postal address here in the UK.

FAQ: Which Paper is Best for Sending my Letter

Karen Nutton — Thu, 02 Apr 2009 13:34:43 GMT

We have different paper and printing options available depending upon your requirements.

FAQ: Can I Send My Letter in a Larger Envelope?

Karen Nutton — Wed, 25 Mar 2009 09:26:55 GMT

Our standard letters are sent in a DL envelope but you are not restricted to using this size.

FAQ: Does PC2Paper Offer Any API's

Karen Nutton — Sat, 07 Mar 2009 11:03:34 GMT

PC2Paper provides two letter sending API's and one Letter Pricing API

FAQ: How Does Recorded Signed For Work With PC2Paper?

Karen Nutton — Fri, 27 Feb 2009 10:33:26 GMT

How do I send Recorded Signed For mail from PC2Paper?

FAQ: How Do I Include Images in My Letter

Karen Nutton — Mon, 23 Feb 2009 12:00:46 GMT

You can upload images in the rich text editor by clicking the insert image button,

FAQ: What is Recorded Signed For?

Karen Nutton — Wed, 18 Feb 2009 14:40:34 GMT

At PC2paper one of the options we offer in our extras menu is Royal Mail Recorded Signed For.