Thursday, 27 March 2008
Terminal 5 opened to passengers today. The opening, however, was not without its problems. Problems with the baggage handling system left many customers waiting up to two hours for their luggage. There were also long queues to get through check in and security. To add to the problems a set of escalators also broke down and there were problems for people trying to pay for parking. Lets hope this just teething problems and not the shape of things to come.

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