We would like to wish all of customers a Happy Christmas.

Just a reminder we will be closed from Tuesday the 24th of December till Friday the 28th of December for the Christmas holiday.

Royal Mail has advised that not all mail was processed to schedule yesterday at its Norwich Mail Processing Centre. Customers should expect delays in the following areas:

• Norwich: Some mail posted yesterday in other parts of the UK, due for delivery today in the IP and NR  postcode areas.

Royal Mail has also reported delivery delays in the following areas:

• Abingdon DO (OX13 and OX14)
• Armagh DO (BT60, BT61, BT68 and BT69)
• Belfast West DO (BT10 - BT12 and BT17)
• Canterbury DO (CT1-CT6)
• Carterton DO (OX18)
• Clogher SPDO (BT70, BT75 - BT77)
• Sandhurst DO (GU46 and GU47)
• Tredegar DO (NP22 and NP24)
• Waterlooville DO (PO7 and PO8)

According to this article Royal Mail has issued an apology to customers across Kent and Sussex who have been experiencing long delays to mail. People in Rochester, Sevenoaks and Canterbury in Kent, and Eastbourne and Lewes in East Sussex have been complaining about delays of up to 3 weeks to mail, with important documents having been delayed in the post. We would advise any customers sending mail in these areas to expect items to take much longer than usual to arrive particularly during the busy Christmas period.

Royal Mail has advised that not all mail was processed to schedule at the following Mail Processing Centres yesterday:

• Chester: Some mail posted yesterday in other parts of the UK, due for delivery today in the CH, LL and SY postcode areas.
• Peterborough: Some mail posted yesterday in other parts of the UK, due for delivery today in the CB and PE  postcode areas.
• Plymouth: Some mail posted yesterday in other parts of the UK, due for delivery today in the PL postcode area.
• South Midlands: Some mail posted yesterday in other parts of the UK, due for delivery today to addresses in the CV, LE, MK and NN postcode areas and some mail posted yesterday in the CV, LE, MK and NN postcode areas, due for delivery today in other parts of the UK.

Customers should delays in these areas.

Royal Mail has advised that several of its Mail Processing Centres did not process all mail to schedule yesterday. The following areas are subject to delays:

• Chester: Some mail posted yesterday in other parts of the UK, due for delivery today in the CH, LL and SY postcode areas.
• Home Counties North: Some mail posted yesterday in the AL, EN, HP, LU, SG and WD postcode areas, due for delivery today in other parts of the UK. 
• Nottingham: Some mail posted yesterday in the DE and NG postcode areas, due for delivery today in other parts of the UK. 
• Peterborough: Some mail posted yesterday in other parts of the UK, due for delivery today in the CB and PE postcode areas.

In addition to the above the following postcode areas are currently subject to delivery delays:

• Abercarn DO (NP11)
• Abingdon DO (OX13 and OX14)
• Alfreton DO (DE55)
• Armagh DO (BT60, BT61, BT68 and BT69)
• Burnham On Sea DO (TA8 and TA9)
• Canterbury DO (CT1-CT6)
• Carterton DO (OX18)
• Clevedon DO (BS21 and BS49)
• Clogher SPDO (BT70, BT75 - BT77)
• Gosport DO (PO12 and PO13)
• Kingswood DO (BS15 and BS30)
• Lanark DO (ML8 and ML11)
• Orton Southgate DO (PE2, PE7 - PE9)
• Oxford East DO (OX3, OX4, OX33, OX44 and OX49)
• Porthcawl DO (CF36)
• Portsmouth DO (PO1 – PO6)
• Sandhurst DO (GU46 and GU47)
• Wallingford DO (OX10 and OX49)
• Waterlooville DO (PO7 and PO8)
• Weston-super-Mare DO (BS22 - BS24)
• Woodbridge DO (IP12 and IP13)

PC2Paper will be closed from Tuesday the 24th of December  Until Friday the 27th of December, reopening on Monday the 30th of December.

No mail will be sent during this time, any letters received after our  cut off time on Monday the 23rd of December will be queued in the system and sent when we reopen.

We will also be closed on Tuesday the 31st of December and Wednesday the 1st of January for the New Years holiday. No mail will be sent during this time, any letters received after our cut off time on the 30th of December will be queued in the system and sent when we reopen.

Daily cut-off times are 1pm for all tracked mail and 3pm for all other mail.

Tracked services will be removed whilst we are closed as we are unable to guarantee delivery times during this time.

We receive a lots of complaints from customers regarding delayed mail so it is interesting to read the following article that Royal Mail has fined by the regulator for missing its delivery targets for 1st and 2nd class mail. Royal Mail fined £10.5m for missing delivery targets - BBC News

The article says that operator is meant to deliver at least 93% of first class mail within one working day, and 98.5% of second class post within three working days. However, in the year to the end of March it missed both targets, reaching figures of just 74.7% and 92.7%.

This comes as no surprise to us at PC2Paper. We are often incorrectly blamed for mail taking longer than expected when the delivery process is carried out via Royal Mail not by ourselves. We usually find that 1st class mail is not a next day service, it usually takes approx. 1-3 working days to arrive. In our experience 2nd class mail takes much longer usually about a week to be delivered.

Hopefully now that the issue has been highlighted Royal Mail will take steps to improve the current service.

Royal Mail has reported delays at several of its Mail Processing Centres. Customers should expect delays in the following areas:

• Jubilee: Some mail posted yesterday in other parts of the UK, due for delivery today in the GU, KT, SW and TW postcode areas.
• Medway: Some mail posted yesterday in other parts of the UK, due for delivery today in the CT, DA, ME and TN postcode areas.
• Peterborough: Some mail posted yesterday in other parts of the UK, due for delivery today in the CB and PE postcode areas.
• Norwich: Some mail posted yesterday in other parts of the UK, due for delivery today to addresses in the IP and NR postcode areas and some mail posted yesterday in the IP and NR postcode areas, due for delivery today in other parts of the UK.

Customers should expect delays to all our outgoing mail as this needs to go through the Medway Mail Processing Centre.

Royal Mail has advised that not all mail was processed to schedule yesterday at its Medway and Peterborough Mail Processing Centres. The following areas are subject to delays:

• Medway: Some mail posted yesterday in other parts of the UK, due for delivery today in the CT, DA, ME and TN postcode areas.
• Peterborough: Some mail posted yesterday in other parts of the UK, due for delivery today in the CB and PE postcode areas.

This is likely to cause delays to any mail sent via our service as all of mail has to pass through the Medway Mail Centre. Customers should expect all services to take longer than normal.

Royal Mail has advised that the following areas are currently experiencing delivery delays:

• Abercarn DO (NP11)
• Abingdon DO (OX13 and OX14)
• Basingstoke DO (RG21-RG26 and RG28)
• Bethnal Green DO (E2, E8 and E9)
• Bordon DO (GU35)
• Bow DO (E3)
• Burnham On Sea DO (TA8 and TA9)
• Canterbury DO (CT1 - CT6)
• Carterton DO (OX18)
• Clevedon DO (BS21 and BS49)
• Coalville DO (LE67)
• Dunstable DO (LU5 and LU6)
• Fareham DO (PO14 - PO17)
• Finchley Church End DO (N3)
• Folkestone DO (CT 18, CT19 and CT20)
• Frome DO (BA11)
• Gosport DO (PO12 and PO13)
• Havant DO (PO9 and PO10)
• Keith DO (AB55)
• Kendal DO (LA8 and LA9)
• Kingswood DO (BS15 and BS30)
• Lanark DO (ML8 and ML11)
• Leicester East DO (LE2, LE5 and LE7)
• Margate DO (CT7 - CT9)
• Ongar DO (CM5)
• Oxford East DO (OX3, OX4, OX33, OX44 and OX49)
• Plymouth North DO (PL2 and PL3)
• Plympton DO (PL7)
• Portsmouth DO (PO1 – PO6)
• Radstock DO (BA3)
• Reading East DO (RG4 - RG6 and RG10)
• Swan House DO (LE1, LE3, LE7, LE8, LE9, LE19 and LE95)
• Thatcham DO (RG18 and RG19)
• Tonbridge DO (TN1-TN5 and TN9-TN12)
• Wallingford DO (OX10 and OX49)
• Wantage DO (OX12)
• Waterlooville DO (PO7 and PO8)
• Weston-super-Mare DO (BS22, BS23 and BS24)
• Whetstone DO (N20)
• Woodbridge DO (IP12 and IP13)

Weather warnings have been issued in many parts of the UK. These areas are likely to be subject to delivery delays until weather conditions improve. The following areas are currently affected:

The Met Office Red weather warning covered parts of the following areas between 3 am and 11 am on Saturday, 7 December 2024.

South West England

• Bath and North East Somerset (BA, BS)
• Bristol (BS)
• Devon (EX)
• North Somerset (BA, BS, TA)
• Somerset (BA)
• South Gloucestershire (BS)

Wales

• Bridgend (CF)
• Cardiff (CF)
• Carmarthenshire (SA)
• Ceredigion (SA)
• Conwy (LL)
• Gwynedd (LL)
• Isle of Anglesey (LL)
• Monmouthshire (NP)
• Neath Port Talbot (CF, SA)
• Newport (NP)
• Pembrokeshire (SA)
• Swansea (SA)
• Vale of Glamorgan (CF

The Met Office also issued an Amber weather warning for Storm Darragh on Saturday, 7 December 2024, which covered parts of the following areas between 1 am and 9 pm on Saturday, 7 December 2024:

North West England
•    Blackpool (FY)
•    Cheshire West and Chester (CH, CW, SK, SY, WA) 
•    Cumbria (CA, LA)
•    Lancashire (BB, BD, BL, FY, L, LA, PR, WN)
•    Merseyside (CH, L, WA)

Northern Ireland
•    County Antrim (BT)
•    County Armagh (BT)
•    County Down (BT)
•    County Fermanagh (BT)
•    County Londonderry (BT)
•    County Tyrone (BT)

SW Scotland, Lothian Borders
•    Dumfries and Galloway (DG, KA, ML)

South West England
•    Cornwall (EX, PL, TR)
•    Devon (PL, TA, TQ)
•    Dorset (BH, DT, SP, TA)
•    Isles of Scilly (TR)
•    Plymouth (PL)
•    Somerset (BA, BS, TA)

Strathclyde
•    South Ayrshire (KA)

Wales
•    Caerphilly (CF)
•    Denbighshire (CH, LL)
•    Flintshire (CH)
•    Powys (CF, LD, NP, SY)
•    Rhondda Cynon Taf (CF)
•    Wrexham (LL)

Royal Mail has advised that not all mail was processed to schedule yesterday at its Exeter and Swansea Mail Processing Centres. Customers should expect delays to mail in the following areas:

• Exeter: Some mail posted yesterday in the EX and TQ postcode areas, due for delivery today in other parts of the UK.
• Swansea: Some mail posted yesterday in other parts of the UK, due for delivery today in the SA postcode area.

Royal Mail has advised that the following areas are currently experiencing delays to deliveries due to local issues such as high levels of sick absence, resourcing, or other local factors:

• Canterbury DO (CT1, CT2, CT3, CT4, CT5 and CT6)
• Gosport DO (PO12 and PO13)
• Waterlooville DO (PO7 and PO8)

Royal Mail has advised that not all mail was processed to schedule yesterday at its Peterborough Mail Processing Centre. Customer should expect delays to mail in the following areas:

• Peterborough: Some mail posted yesterday in other parts of the UK, due for delivery today in the CB and PE postcode areas.

Royal Mail has also reported delivery delays in the following areas dude to local issues such as high levels of sick absence, resourcing, or other local factors:

• Accrington DO (BB5)
• Canterbury DO (CT1, CT2, CT3, CT4, CT5 and CT6)
• Gosport DO (PO12 and PO13)
• Waterlooville DO (PO7 and PO8)

Royal Mail recommends posting your items before these dates  so they are received in time for Christmas:

Wednesday 18 December
2nd Class
2nd Class Signed For

Friday 20 December
1st Class
1st Class Signed For
Royal Mail Tracked 48^®

Saturday 21 December
Royal Mail Tracked 24^®

Monday 23 December
Special Delivery Guaranteed^®

PC2Paper will be closed from Tuesday the 24th of December  Until Friday the 27th of December, reopening on Monday the 30th of December. 

No mail will be sent during this time, any letters received after our  cut off time on Monday the 23rd of December will be queued in the system and sent when we reopen.

We will also be closed on Tuesday the 31st of December and Wednesday the 1st of January for the New Years holiday. No mail will be sent during this time, any letters received after our cut off time on the 30th of December will be queued in the system and sent when we reopen.

Daily cut-off times are 1pm for all tracked mail and 3pm for all other mail.