Friday, August 31, 2007
HSBC has been criticised over a TV advert that suggests they do not charge customers for withdrawing cash abroad. The bank does charge a 2.75% exchange rate adjustment which covers the cost of processing and handling. The Advertising Standards Authority ruled that this fee amounted to a transaction charge and that the company was in breach of advertising rules. They are not allowed to repeat the TV advert until changes have been made to it.

posted on Friday, August 31, 2007 10:21:10 AM (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback
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