We have been aware of issues sending regarding  sending tracked items to HMRC for some time and have covered this is past blog articles. We are still seeing the majority of items sent to HMRC with tracked services not showing any tracking updates and simply stating that they are “in transit” on the Royal Mail tracking. Previously we had advised our customers to use Special Delivery to send items but we are now finding that this service also fails to return any confirmation of delivery to HMRC addresses.

We would now advise customers not to use a tracked service to send items to HMRC and other government addresses such as DVLA and Companies House that receive a lot of mail as it is unlikely you will receive any delivery confirmation for your item. Tracked services can still be used as proof of posting, as they will show that we have dispatched the item but we do not expect them to provide a confirmation of delivery so would advise customers to use 1st or 2nd class mail for HMRC addresses.

It is currently not possible to track items on the Royal Mail website due to an issue with their website. The website currently displays the following message £Sorry, there was a problem, please try again”. Unfortunately we do not have access to any further information other than that from Royal Mail so cannot provide any tracking updates until Royal Mail resolves the issue.

Royal Mail has advised that several of its Mail Centres reported not all mail was processed and despatched to schedule over the last 24-hours. The following areas are likely to experience delays:

Northern Ireland Mail Centre: Some mail posted in other parts of the UK yesterday for delivery today in the BT postcode area.

Exeter Mail Centre: Some mail posted in the EX and TQ postcode areas yesterday for delivery today in other parts of the UK.

London Central Mail Centre: Some mail posted yesterday in the EC, N, W1 and WC postcode areas for delivery today in other parts of the UK.

Medway Mail Centre: Some mail posted yesterday in the CT, DA, ME and TN postcode areas for delivery today in other parts of the UK.

Nottingham Mail Centre: Some mail posted yesterday in the DE and NG postcode areas for delivery today in other parts of the UK.

Customers should be aware that all of our outgoing mail needs to pass through the Medway Mail Centre so is likely to be delayed.

Royal Mail has advised that not all mail was processed to schedule at its Peterborough and Romford Mail Centres yesterday. Customer should expect delays in the following areas:

Peterborough Mail Centre: Some mail posted in other parts of the UK yesterday for delivery today in the CB and PE postcode areas.

Romford Mail Centre: Some mail posted in the E, IG and RM postcode areas for delivery today in other parts of the UK.

Royal Mail has advised that the mail centres below reported not all mail was processed or despatched to schedule over the last 24-hours. As a result, some mail may be delivered later than planned.

• Nottingham Mail Centre: Some mail posted in the DE and NG postcode areas yesterday for delivery today in other parts of the UK.
• Peterborough Mail Centre: Both inbound (some mail posted yesterday in other parts of the UK for delivery today in the CB and PE postcode areas) and outbound (some mail posted in the CB and PE postcode areas yesterday for delivery today in other parts of the UK.

Royal Mail has advised that not all mail was processed to schedule yesterday at some of its Mail Centres. Customers should expect delays in the following areas:

• Bristol Mail Centre: Some mail posted on Friday in the BA, BS, GL and TA postcode areas for delivery on Saturday in other parts of the UK.
• London Central Mail Centre: Some mail posted on Friday in the EC, N, W1 and WC postcode areas for delivery on Saturday in other parts of the UK.
• Swansea Mail Centre: Some mail posted on Friday in the SA postcode are for delivery on Saturday in other parts of the UK.

Royal Mail has advised that not all mail was processed to schedule yesterday at the Plymouth Mail Centre. This is likely to cause delays in the following areas:

• Plymouth: Some mail posted yesterday in the PL postcode area, due for delivery today in other parts of the UK.

Royal Mail has advised that not all mail was processed to schedule yesterday at its South Midlands Mail Centre: Customers should expect delays in the following areas:

• South Midlands: Some mail posted yesterday in the CV, LE, MK and NN postcode areas, due for delivery today in other parts of the UK.

Royal Mail are also reporting delivery delays in the following areas:

• Ashington (NE22, NE62, NE63 and NE64)
• Kesh SUDO (BT93)
• Lee DO (SE12)
• Looe DO (PL13)
• Oxford DO (OX1, OX2)
• Prenton (CH43)
• Sunbury On Thames DO (TW16)
• Whitwood DO (WF6, WF10)
• Worcester Park DO (KT4)