Royal Mail have withdrawn their Special Delivery guarantee whilst they work to clear the backlog caused by the recent bad weather. Any mail sent via the Special Delivery service will still given priority but cannot currently be guaranteed to arrive on the next working day. During this time customers will be unable to claim for delayed mail under the normal Special Delivery guidelines. PC2Paper are continuing to offer the Special Delivery option on the website but customers should be advised that this should be treated as a priority delivery option rather than a guaranteed next day service.This applies to all Special Delivery items posted after the 1st of December.