# Thursday, October 8, 2015

One of our most frequently asked questions is customers requesting tracking numbers for sent items. Tracked mail is an additional services available from the "extras" menu and is not available with standard mail options.

We offer Recorded and Special Delivery within the UK.
International Signed Delivery, from the UK to overseas destinations
Priority Mail, from the USA.

Of the above options only Special Delivery and Priority Mail are guaranteed services. These two services provide a signature on delivery and and generally very reliable methods of getting your letter to the recipient.

Recorded Delivery and International Signed Delivery, offer a signature when the item is delivered. These services are not guaranteed and mail is treated no differently to normal 1st class mail or Airmail. We do experience a number of items sent via these services being lost in transit but are able to provide you with scanned proof that your item has been passed to the postal service.