# Saturday, 18 April 2009

This article suggests that United Airlines may bump obese passengers on overbooked flights. The airline received more than 700 complaints last year regarding overweight passengers. At a time when two thirds of Americans are considered overweight the airline may target customers that are too big to fit into their seats. Under the new rules a passenger who is too large for their seat will be moved to two empty seats at no extra charge. However, if no seats are available as is often the case on overbooked flights the passenger will have to pay to upgrade to a larger business class seat or will be bumped off the flight and will have to pay for two seats on the next available departure. The airline has adopted the policy because it has received so many complaints from passengers who felt cramped by oversized seat mates.