# Thursday, 01 March 2018

Customers should expect delays to UK mail due to severe weather conditions. Currently the worst affected areas include Scotland, the South West and South East of England. In many areas no mail deliveries are currently taking place. Please see the following update below from Royal Mail, more information can be found on their website at the following link https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update?iid=PROMO_H1_SERVICEUPDATES

Thursday 1 March 2018

The severe weather conditions affecting the country are continuing to disrupt Royal Mail's services today.

Our mails distribution network was disrupted by the wintry conditions last night and this has adversely affected on the movement of mail around the country, and hence the availability of mail for delivery today in many parts.

We'll be out delivering and collecting mail today, but only in areas where access is possible and it's safe for our people to perform them.
We'll keep these pages updated with as much information about services as possible.

We're doing all we can to maintain services at a near-normal level and would like to apologise to customers whose mail deliveries and collections have been affected by the severe weather conditions.

Special Delivery Guarantee Suspended

We're sorry that we are currently unable to guarantee next day delivery of Special Delivery items posted from Thursday 1 March 2018. We continue to accept and prioritise the delivery of Special Delivery items at this time and will reinstate the delivery guarantee as soon as we are confident we can meet this service promise for all customers. We're really sorry for the inconvenience caused.