# Wednesday, March 27, 2013

We would like to remind customers of the Royal Mail delivery times for Easter. Friday the 29th of March and Monday the 1st of April are public holidays in the UK. This means that there are no Royal Mail collections or deliveries on these days. PC2Paper will also be closed for the long weekend. Any letters received into our system after our cut-off time of 4pm on Thursday the 28th of March will be processed on the next available working day which is Tuesday the 2nd of April. Customers should also expect mail delivery to take longer due to the Bank Holidays.

posted on Wednesday, March 27, 2013 2:10:28 PM (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback
# Wednesday, March 13, 2013

Weather conditions are starting to improve and Royal Mail have reinstated their collections in our area. We have now put the tracked services including Recorded Delivery, Special Delivery and International Signed For, delivery back on the website.

posted on Wednesday, March 13, 2013 5:43:08 PM (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback
# Tuesday, March 12, 2013

We are currently experiencing delays to all UK mail due to severe weather conditions in our local area. The weather conditions are currently affecting the Royal Mail service which collects from businesses and post boxes. Currently the collections vans are unable to come out to collect mail so there will be some delay in it entering the postal system. We are still processing as normal, but have removed any tracked services until the weather conditions improve. Customers should expect delivery to take longer until further notice.

posted on Tuesday, March 12, 2013 10:25:52 AM (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback
# Monday, March 11, 2013

It has been necessary to temporarily suspend the tracked services options, including Special Delivery, Recorded Delivery and International Signed For, due to bad weather conditions. We currently cannot guarantee that these services will be collected at the normal time so have suspended them until weather conditions improve. We will be reviewing this situation on a daily basis and hope to have the services back as normal as soon as the weather improves.

posted on Monday, March 11, 2013 6:49:22 PM (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback
# Monday, February 25, 2013

We have been testing our write letter 2.0 page for some time now and will shortly be upgrading all existing customers to the new interface. If you haven't yet started using it, you will receive message next time you log in. Moving all users onto the new interface will enable us to add more features to the website and in the coming months we expect to start rolling out more of the features you have asked for. As always we appreciate any feedback from our customers as to the changes we are making.

posted on Monday, February 25, 2013 3:42:49 PM (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback
# Wednesday, January 30, 2013

The United States Postal Service have recently increased their postal prices. PC2Paper have increased our prices accordingly to take into account the changes.

posted on Wednesday, January 30, 2013 4:39:27 PM (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback
# Monday, January 28, 2013

We are currently experiencing delays to Paypal payments being credited to customers accounts due to a problem with Paypal's systems. We regret that until the problem is fixed by Paypal payments will not appear instantly as it will be necessary for us to credit these manually. Any customers that have received confirmation of payment from Paypal and not had their account credited within 24 hours should contact us so we can resolve the issue.

posted on Monday, January 28, 2013 9:13:38 PM (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback
# Tuesday, January 22, 2013

We have now reinstated the tracked service options for UK destinations as improvements in the local weather conditions mean our postal collections are now operating normally. All mail is now being passed to the postal service at close of business as normal. Customers may still experience some delays using these services and in some areas Royal Mail are still not guaranteeing the Special Next Day option due to bad weather conditions. Customers are advised to check the status of the service in the recipients area before sending. Updates are available from Royal Mail at the following link.

posted on Tuesday, January 22, 2013 12:14:59 PM (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback