# Tuesday, 12 March 2019

Royal Mail are to increase postage prices from the 25th of March. The price of a 1st and 2nd class postage stamp will increase by 3p. Prices for Signed For, Special Delivery and International Tracked services are also set to increase. PC2Paper will increase its prices accordingly in line with the Royal Mail increases after close of business on Friday the 22nd of March.

posted on Tuesday, 12 March 2019 15:36:00 (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback
# Friday, 01 February 2019

Some parts of the UK are currently experiencing disruption to bad weather. Snow and ice is currently causing disruption to parts of Northern Ireland, South Wales and South West England. Please be aware that deliveries will currently be delayed in these areas until the weather improves.

posted on Friday, 01 February 2019 10:49:00 (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback

The United States Postal Service (USPS) has suspended its services in some areas due to the extreme weather conditions. Mail for these areas is still being processed into the postal service as normal but customers should expect delivery times to take longer until the local weather conditions start to improve. The full list of affected areas is as follows:

    • Michigan: 486-491, 493-499
    • Indiana: 460-469, 472-475, 478, 479
    • Chicago: 606-608
    • Lakeland: 530-532, 534, 535, 537-539, 541-545, 549, 600, 602, 610, 611
    • Detroit: 480-485, 492
    • Illinois: 601, 603-605, 609, 613-618, 627
    • Northern Ohio (Toledo area): 436
    • Western Pennsylvania (Erie, Bradford areas): 164, 165, 167
    • Western New York (Buffalo area): 142
    posted on Friday, 01 February 2019 10:45:00 (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback
    # Friday, 21 December 2018

    Please note PC2Paper is now closed for the Christmas Holidays until the 2nd January 2019. Any mail submitted from our website will be queued until this date. You can cancel items of mail from within your PC2Paper account if they have not been marked as sent.

    Wishing all of our customers a Happy Christmas.

    posted on Friday, 21 December 2018 15:59:02 (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback
    # Thursday, 22 November 2018

    PC2Paper will be closed for the Christmas Holiday. Our last working day before Christmas will be Friday the 21st of December. We will reopen on Wednesday 2nd of January.

    We are closed on the following days:

    Monday 24th December
    Tuesday 25th December: Christmas Day
    Wednesday 26th December: Boxing Day
    Thursday 27th December
    Friday 28th December
    Saturday 29th December: Normal weekend closure
    Sunday 30th December: Normal weekend closure
    Monday 31st December: New Year Eve
    Tuesday 1st January: New Years Day Bank Holiday

    During this time all mail received in our system will be queued as normal and can be cancelled from within your account if required.

    posted on Thursday, 22 November 2018 09:30:00 (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback

    The last UK posting dates for Christmas are as follows:

    Tuesday 18 December

    • 2nd Class
    • Royal Mail Signed For® 2nd Class

    Thursday 20 December

    • 1st Class
    • Royal Mail Signed For® 1st Class
    • Royal Mail Tracked 48®*

    Friday 21 December

    • Royal Mail Tracked 24®*

    Saturday 22 December

    • Royal Mail Special Delivery Guaranteed®
    posted on Thursday, 22 November 2018 09:22:00 (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback
    # Wednesday, 21 November 2018

    Royal Mail have advised that there are currently severe delays to Canadian mail due to ongoing strike action. Currently any mail bound for Canada is being held at Royal Mail's international distribution centre until further notice. We would recommend using an alternative posting method to Canadian destinations such as a courier service. You can see more about this at the following link.

    posted on Wednesday, 21 November 2018 09:20:52 (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback
    # Tuesday, 13 November 2018

    The last posting dates for International Standard mail and International Tracked and Signed Mail are as follows:

    Tue 4 December
    Africa, Middle East

    Fri 7 December
    Cyprus, Malta, Asia, Far East, Eastern Europe (except Poland, Czech Republic and Slovakia)

    Sat 8 December
    Caribbean, Central and South America

    Mon 10 December
    Greece, Turkey, Australia, New Zealand

    Fri 14 December
    Canada, Czech Republic, Italy, Poland and USA

    Sat 15 December
    Finland, Sweden

    Mon 17 December
    Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland

    Tue 18 December
    Belgium, France, Ireland, Luxembourg

    posted on Tuesday, 13 November 2018 12:49:00 (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback

    We are aware of several delays to Canadian bound mail due to a combination of industrial action by the Canadian Union of Postal Workers and a high volume of incoming mail. The following link gives more detailed from Royal Mail. Currently Royal Mail have estimated that Mail to Canada is taking anything up to 3-4 weeks to be delivered.

    posted on Tuesday, 13 November 2018 12:46:00 (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback
    # Wednesday, 31 October 2018

    We get a lot of requests to cancel letters, most of our letter cancellation requests are usually due to the user discovering they made a typo or may have typed in the address of the recipient incorrectly.

    We appreciate that we are all human and make mistakes, so we have introduced some new functionality onto our site. The ability to request the cancellation of a letter from your PC2Paper account instead of having to raise a support ticket.

    PLEASE NOTE: It is not always possible to cancel a letter that has been submitted on our site and we ask because of this, that users make use of our preview functionality to ensure the letter is correct.

    Step 1

    To request cancel a letter you may have sent in error navigate to the "Waiting to be sent" folder from the "My Letters" section of the site. You will discover a new drop down menu here called "Actions". From this menu select "cancel letter"

    image

    Step 2

    You will now be presented with a dialogue that warns you it is not always possible to cancel letters especially during work hours when they may have already hit our print queue.

    image

    Hit "Request cancellation" and you will receive a message confirming your request has been received.

    image

    Step 3

    Now that you have requested a letter cancellation, you will see the following displayed next to your letter. You can now leave the site if you wish.

    image

    If it is possible to cancel your letter, you will receive an email sent to the email address on your account, or if you are on the website you will see the following message pop up. The message is showing you that your letter has now been cancelled. You can click the "Refresh my view" button and the "OK" button next to the Letter cancellation message to acknowledge you have read it. Your letter will then be moved to your "Saved" folder when you can edit it to send again. The cost of your letter will also be refunded back to your PC2Paper account.

    image

    posted on Wednesday, 31 October 2018 09:30:00 (GMT Standard Time, UTC+00:00)  #    Comments [0] Trackback
    # Wednesday, 22 August 2018

    Monday the 27th of August is a Bank Holiday in the UK. There are no Royal Mail collections or deliveries on this day. PC2paper will be closed for the day. Any items of mail received after 1pm for tracked services and after 3.30pm for all other mail on Friday the 24th of August, will be posted on the next available working day Tuesday the 28th of August.

    Customers should be aware that Bank Holidays are not counted as working days by Royal Mail and any mail sent over the Bank Holiday period is likely to take a few days extra to arrive at the destination.

    posted on Wednesday, 22 August 2018 12:13:40 (GMT Daylight Time, UTC+01:00)  #    Comments [0] Trackback