We will shortly be adding VAT to our prices. If you are able to claim back VAT you will be able to download invoices from the website which will show the amount of VAT you have paid. If you are an EU business customer you will be able to enter your VAT number to zero rate VAT.

We have recently taken the decision to stop supporting the International Tracked and Signed service to Canada. Recently the service has not been showing any tracking information and items have been severely delayed and in many cases lost in transit. As we have found the service unreliable we have decided to remove it until the service to Canada improves.

Monday the 25th of May is a Bank Holiday in the UK. There are no Royal Mail deliveries or collections on this day and PC2Paper will be closed. All letters sent after our 1pm cut-off time for tracked mail and 3pm for all other mail on Friday the 22nd of May will be posted on the next available working day which is Tuesday the 26th of May.

Please also be aware that customers should allow longer for mail to be delivered due to the Bank Holiday.

We are currently experiencing a high number of queries relating to Royal Mail Signed For service. Please be aware that you will only see an update on the Royal Mail website once your item has been delivered and signed for at the destination. This service does not provide real time tracking throughout the delivery process. Please also be aware that we are currently seeing delays to delivery times, as in many places Royal Mail are not delivering every day. Customers should allow at least 1-4 working days (excluding weekends) for delivery, in some cases mail is taking longer than this to be delivered.

PC2Paper will be closed on Friday 8th of May for the Bank Holiday. Any letters received in our system after our 1pm cut-off for tracked mail and 3pm for all other mail will be sent on the next available working day Monday the 11th of May. PC2Paper will also be closed for support queries, reopening on Monday.

Royal Mail have announced that during the current Covid-19 outbreak they will no longer offer a Saturday delivery service. Royal Mail already do not deliver mail on Sundays but this will now be extended to the whole weekend. They continue to deliver Monday to Friday, however, many places are now seeing a mail delivery every 2 days days instead of daily.

PC2Paper is still posting letters as normal but we would recommend customers allow longer for their item to be delivered under the current circumstances.

We are currently experiencing delays to mail deliveries in some areas. In many cases Royal Mail is no longer delivering mail daily causing mail to be delayed. We would recommend that people leave longer for mail to be delivered.

Mail received for our Mailbox customers is currently being delayed as we are currently not receiving a delivery every day. We are still applying mail to Mailboxes on the day we receive it but customers should expect a delay in mail arriving.

Our last cut-off times for letters to be sent before the Easter Holiday have now passed. All letters submitted after 1pm for tracked items and 3pm for all other items on Thursday the 9th of April will be processed on the next available working day, Tuesday the 14th of April.

Our last cut-off time for all tracked service before Easter has now passed. Any tracked items received will now be queued and sent on Tuesday the 14th of April when we reopen after the Easter Holiday.