Royal Mail has suspended its service to most European destination until further notice. Any mail received for Europe will be processed as normal and Royal Mail will hold it securely for posting once services return to normal. Customers should expect delays to all European Mail.

PC2Paper will be closed on New Years Eve and New Years Day. All letters sent after our 1pm cut-off time for tracked mail and 3pm for all other services on the 30th of December will be queued in the system and processed on the next working day which is Monday the 4th of January. Cancellation can be requested by logging into your account if required.

PC2Paper will be close for Christmas at the end of business today and will remain closed for the Christmas Holiday period, re-opening on Tuesday the 29th of December. Any mail received in the system whilst we are closed will be queued and processed when we re-open. Items can be cancelled by logging into your account if required.

Royal Mail have advised that deliveries of mail are currently limited in some areas due to resourcing issues. Mail to the following areas is currently affected and customers should expect delivery to take longer than normal:

• Alford (LN11 and LN13)
• Ashington (NE22, NE62-NE64)
• Barnsley (S70, S71, S72 and S75)
• Barnes (SW13)
• Benfleet (SS7)
• Canterbury (CT1-CT6)
• Hornsey (N8)
• Maidstone (ME14-ME17)
• South Ockendon (RM15)

Royal Mail are reporting delays at many of their Mail Processing Centres with not all mail being processed to schedule. Customers should expect delivery to take longer than normal in the following areas:

• Bristol Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the BA, BS, GL and TA postcode areas.
• Chelmsford Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the CM, CO, IP and SS postcode areas.
• Croydon Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the BR, CR, SE and SM postcode areas.
• Edinburgh Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in theDD, EH, FK, KY, PH and TD postcode areas.
• Exeter Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the EX and TQ postcode areas.
• Jubilee Mail Centre Both inbound (some mail posted in other parts of the UK yesterday for delivery today in the GU, KT, SW and TW postcode areas) and outbound (some mail posted in the GU, KT, SW and TW postcode areas yesterday for delivery today in other parts of the UK).
• Medway Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the CT, DA, ME and TN postcode areas.
• Romford Mail Centre Both inbound (some mail posted in other parts of the UK yesterday for delivery today in the E, IG and RM postcode areas) and outbound (some mail posted in the E, IG and RM postcode areas yesterday for delivery today in other parts of the UK).
• Southampton Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the PO, SP and SO postcode areas.
• Swindon Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the OX, RG and SN postcode areas.

Royal Mail have advised that mail service to Europe have been suspended. Any mail bound for Europe will be help by Royal Mail until service resume. Customers should delays to all European mail.

PC2Paper will be closed from the 24th December to the 28th of December for the Christmas holiday. Any mail sent after our 1pm cut-off for tracked mail and 3pm for all other mail on the 23rd of December will be sent on the next available working day which is Tuesday the 29th of December. All mail submitted whilst we are closed will be queued in the system and can be cancelled if requested.

We are closed from the 31st of December to the 1st of January for the New Years Holiday. Any mail sent after our 1pm cut-off for tracked mail and 3pm for all other mail on the 31st of December will be sent on the next available working day which is Monday the 4th of January.

We have made the decision to remove the Special Delivery service as Royal Mail are not currently guaranteeing a next day service. We feel that we cannot post items with this service until the service is back to normal and is once again offering next day delivery.

Royal Mail are reporting continued delays to mail in the following areas, customers should allow extra time for delivery and expect delays:

• Alford (LN11 and LN13)
• Ashington (NE22, NE62-NE64)
• Barnes (SW13)
• South Ockendon (RM15)
• Tooting (SW17)

Royal Mail are reporting a number of delays at their Mail Processing Centres. The following locations are currently experiencing delays with not all mail being processed to schedule:

• Bristol Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the BA, BS, GL and TA postcode areas.
• Cardiff Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the CF, LD and NP postcode areas.
• Chelmsford Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the CM, CO, IP and SS postcode areas.
• Jubilee Mail Centre Both inbound (some mail posted in other parts of the UK yesterday for delivery today in the GU, KT, SW and TW postcode areas) and outbound (some mail posted in the GU, KT, SW and TW postcode areas yesterday for delivery today in other parts of the UK).
• Medway Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the CT, DA, ME and TN postcode areas.
• Peterborough Mail Centre Both inbound (some mail posted in other parts of the UK yesterday for delivery today in the CB and PE postcode areas) and outbound (some mail posted in the CB and PE postcode areas yesterday for delivery today in other parts of the UK).
• Sheffield Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the DN, HU, LN and S postcode areas.
• Southampton Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the PO, SP and SO postcode areas.
• Swindon Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the OX, RG and SN postcode areas.

Royal Mail have advised that they have suspended their Special Delivery Guarantee for items posted from the 23rd of December. Whilst these items will still be given priority they can no longer be guaranteed on a next day service. This is due to staffing issues and complications caused by Covid-19.

Today (Monday 21st December) is the last recommended posting date for Christmas mail. All mail received after this date will be processed as normal but may not arrive in time for Christmas.

Royal Mail have advised that the following areas are currently receiving limited deliveries. Customers should expect delivery to take longer than normal in these areas:

• Ashington (NE22, NE62-NE64)
• Barnes (SW13)
• Great Yeldham (CO9 4)
• South Ockendon (RM15)
• Tooting (SW17)

Royal Mail have reported delays at the following Mail Processing Centres. Customers should expect delays in these areas:

• Edinburgh Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the DD, EH, FK, KY, PH and TD postcode areas.
• Southampton Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the PO, SO and SP postcode areas.

The last recommended posting dates for Christmas mail are approaching. Today (Friday 18th December) is the last recommended date to post 2nd class UK Mail and mail to Belgium, France and Luxembourg.

Monday 21 December - 1st Class, 1st Class Signed For and Royal Mail Tracked 48*
Tuesday 22 December - Royal Mail Tracked 24*
Wednesday 23 December - Special Delivery Guaranteed

Royal Mail have reported delayed at many of its Mail Processing Centres including Medway, through which all of our outgoing mail is processed. Mail is still leaving us as normal but is subject to delays once it enters the Royal Mail postal system. Customers should expect delivery to take longer than normal.

A full list of affected Processing Centres is below:

• Bristol Mail Centere Some mail posted in other parts of the UK yesterday for delivery today in the BA, BS, GL and TA postcode areas
• Chelmsford Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the CM, CO, IP and SS postcode areas.
• Croydon Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the BR, CR, SE and SM postcode areas.
• Exeter Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the EX and TQ postcode areas.
• Jubilee Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the GU, KT, SW and TW postcode areas.
• Leeds Mail Centre: Both inbound (Some mail posted in other parts of the UK yesterday for delivery today in the BD, HD, HG, HX, LS, WF and YO postcode areas) and outbound (Some mail posted yesterday in the BD, HD, HG, HX, LS, WF and YO postcode areas for delivery today in other parts of the UK.
• Medway Mail Centre: Some mail posted in other parts of the UK yesterday for delivery today in the CT, DA, ME and TN postcode areas.
• Swindon Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the OX, RG and SN postcode areas.
• Southampton Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the PO, SO and SP postcode areas.
• Tyneside Mail Centre: Some mail posted in other parts of the UK yesterday, for delivery today in the DH, DL, NE, SR and TS postcode areas.

Royal Mail have reported delays at many of items Royal Mail Processing including the Medway Mail Centre which handles all of our outgoing mail. Items will take longer than normal to de delivered in the following areas:

• Bristol Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the BA, BS, GL and TA postcode areas
• Chelmsford Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the CM, CO, IP and SS postcode areas.
• Edinburgh Mail Centre: Some mail posted in other parts of the UK yesterday, for delivery today in the DD, EH, FK, KY, PH and TD postcode areas.
• Jubilee Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the GU, KT, SW and TW postcode areas.
• Leeds Mail Centre: Some mail posted in the BD, HD, HG, HX, LS, WF and YO postcode areas yesterday for delivery today in other parts of the UK yesterday.
• Medway Mail Centre: Some mail posted in other parts of the UK yesterday for delivery today in the CT, DA, ME and TN postcode areas.
• Romford Mail Centre Both inbound (some mail posted in other parts of the UK yesterday for delivery today in the E, IG and RM postcode areas) and outbound (some mail posted in the E, IG and RM postcode areas yesterday for delivery today in other parts of the UK).
• Southampton Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the PO, SO and SP postcode areas.
• Swindon Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the OX, RG and SN postcode areas.
• Tyneside Mail Centre: Some mail posted in other parts of the UK yesterday, for delivery today in the DH, DL, NE, SR and TS postcode areas.

Royal Mail have advised that deliveries to the following postcodes will be limited today due to resourcing issues. Customers should expect items to take longer than normal to be delivered in these areas:

• Ashington (NE22, NE62-NE64)
• Barnes (SW13)
• Great Yeldham (CO9 4)
• South Ockendon (RM15)
• Tooting (SW17)

The following postcodes are currently receiving limited deliveries of mail sue to resourcing issues in the local delivery offices. Customers should expect the delivery of mail to take longer than normal in these areas:

• Ashington (NE22, NE62-NE64)
• South Ockendon (RM15)
• Tooting (SW17)

Royal Mail have reported delays at many of its Mail Processing Centres due to staffing issues caused by social distancing and self-isolating along with increased volumes of mail. The following Mail Processing Centres are currently experiencing delays, customer should expect delivery to take longer than normal:

• Bristol Mail Centere Some mail posted in other parts of the UK yesterday for delivery today in the BA, BS, GL and TA postcode areas
• Cardiff Mail Centere Some mail posted in other parts of the UK yesterday for delivery today in the CF, LD and NP postcode areas
• Chelmsford Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the CM, CO, IP and SS postcode areas.
• Croydon Mail Centere Some mail posted in other parts of the UK yesterday for delivery today in the BR, CR, SE, SM postcode areas.
• Edinburgh Mail Centre: Some mail posted in other parts of the UK yesterday, for delivery today in the DD, EH, FK, KY, PH and TD postcode areas.
• Jubilee Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the GU, KT, SW and TW postcode areas.
• Leeds Mail Centre: Some mail posted in the BD, HD, HG, HX, LS, WF and YO postcode areas yesterday for delivery today in other parts of the UK yesterday.
• Medway Mail Centre: Some mail posted in other parts of the UK yesterday for delivery today in the CT, DA, ME and TN postcode areas.
• Swindon Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the OX, RG and SN postcode areas.
• Tyneside Mail Centre: Some mail posted in other parts of the UK yesterday, for delivery today in the DH, DL, NE, SR and TS postcode areas.

We are still posting mail as normal but are aware of delays at the Medway Processing Centre through which all of our outgoing mail has to pass before being delivered. Last night a vehicle travelling from the Medway Mail Centre to Daventry arrived late, this will cause delays to mail posted yesterday. In addition to this the Medway Mail Processing Centre is currently experiencing delays due to staffing issues and increased volumes of mail. We would expect mail delivery to take longer than normal at this time.

Royal Mail have advised that deliveries in the following postcodes will be limited today. Customers should expect items to take longer than normal to be delivered in these areas:

• Ashington (NE22, NE62-NE64)
• South Ockendon (RM15)
• Tooting (SW17)
• Totton (SO40, SO43)

Royal Mail have reported that not all mail was processed to schedule at the following Mail Processing Centres. Customer should expect the delivery of mail to take longer in these areas:

• Bristol Mail Centere Some mail posted in other parts of the UK yesterday for delivery today in the BA, BS, GL and TA postcode areas
• Cardiff Mail Centere Some mail posted in other parts of the UK yesterday for delivery today in the CF, LD and NP postcode areas
• Edinburgh Mail Centre: Some mail posted in other parts of the UK yesterday, for delivery today in the DD, EH, FK, KY, PH and TD postcode areas.
• Jubilee Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the GU, KT, SW and TW postcode areas.
• Leeds Mail Centre: Some mail posted in the BD, HD, HG, HX, LS, WF and YO postcode areas yesterday for delivery today in other parts of the UK yesterday.
• Medway Mail Centre: Some mail posted in other parts of the UK yesterday for delivery today in the CT, DA, ME and TN postcode areas.
• Romford Mail Centre: Some mail posted in the E, IG and RM postcode areas yesterday for delivery today in other parts of the UK yesterday.
• Sheffield Mail Centre: Some mail posted in other parts of the UK yesterday, for delivery today in the DN, HU, LN, S postcode areas.
• Tyneside Mail Centre: Some mail posted in other parts of the UK yesterday, for delivery today in the DH, DL, NE, SR and TS postcode areas.
• Warrington Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the CW, L, WA and WN postcode areas.

We are currently experiencing delays to our outgoing mail. Although mail is still leaving us as normal our local Mail Processing hub Medway is currently experiencing delays with processing items. Not all mail was processed to schedule last night at the Medway Mail Processing Centre, customers should expect the delivery of items to take longer than normal.